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Right of Revocation

You have the right to cancel the contract for the purchase of any item within 14 days after delivery or by sending back the goods already delivered within this period. You are not required to give any reasons for the cancellation in written (e.g. letter, fax, email). The period for revocation begins upon receipt of this cancellation policy in written, but not before receipt of the items ordered (in case of delivery of the same items not before receipt of the first part delivery) and not before we have met our obligation of information in accordance with article 246 § 2 in combination with § 1 section 1 and 2 EGBGB (Introductory Law of the German Civil Code) as well as our obligations in accordance with § 312e section 1 clause 1 BGB (German Civil Code) in combination with article 246 § 3 EGBGB. To meet the 2 week's deadline, it is sufficient to either declare the contract cancellation or to dispatch the items on time.

The contract cancellation shall be addressed to:

Skyline Handels GmbH.
Mariahilfer Straße 72
1070 Vienna

E-Mail: info@xl-hundeshop.de
FAX: +43 15 262 512

Consequences of Revocation

In the case of a valid cancellation, both parties are obliged to refund any performances received and to refund any emoluments taken (e.g. interests). In the case the performance received is returned only partly or in a deteriorated condition, the costumer might be obliged to pay value compensation. In the case that the deterioration is the result of a simple examination of the item – as it would for instance take place in a retail store - the aforesaid should not apply. Apart from this, the customer can prevent the obligation of payment of compensation by using the goods in accordance with the intended use and by treating the goods like his/her possession and by doing nothing deteriorating its value. Goods capable to be shipped as a parcel shall be returned at our risk. The regular costs for the return shipping is borne by the customer in the case that the goods delivered correspond to the goods ordered and the price of the goods to be returned does not exceed an amount of 40 euro. The same applies in the case that the customer has not yet accomplished the counter performance or a part payment contractually agreed upon in the case of a higher amount. Otherwise, the return shipping is free of charge. Items not capable to be shipped as a parcel shall be collected at the customer. Obligations of reimbursement of payments shall be performed within 30 days. This deadline begins for the customer with the dispatching of the declaration of cancellation or the item itself. For us, the deadline begins with the customer's receipt of the same.

End of the Cancellation Policy

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